Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

1. Information We Collect

NetCrafts collects information to provide and improve our lead generation services:

Personal Information

  • Name, email address, and phone number
  • Company name and business information
  • Billing and payment information
  • Communication preferences

Business Information

  • Target market and customer profiles
  • Marketing objectives and requirements
  • Campaign performance data
  • Lead qualification criteria

Technical Information

  • IP address and device information
  • Browser type and version
  • Usage patterns and analytics data
  • Social media integration data

2. How We Use Your Information

We use collected information for the following purposes:

  • Providing lead generation and advertising services
  • Qualifying and onboarding new clients
  • Processing payments and managing accounts
  • Improving our services and technology
  • Communicating about services and updates
  • Complying with legal obligations

3. Lead Data Handling

For leads generated through our platform:

  • Lead data is collected from public sources and social networks
  • All leads are qualified according to specified criteria
  • Lead information is delivered securely to clients
  • We do not sell or share lead data with unauthorized parties
  • Clients are responsible for complying with privacy laws when using leads

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights and prevent fraud
  • In connection with business transfers or mergers
  • With your explicit consent

We do not sell personal information to third parties for marketing purposes.

5. Data Security

We implement comprehensive security measures to protect your information:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security audits and monitoring
  • Employee training on data protection
  • Incident response and breach notification procedures

6. Data Retention

We retain information for as long as necessary to:

  • Provide ongoing services to clients
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Improve our services and technology

Client data is typically retained for 7 years after service termination, unless longer retention is required by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing

8. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and advertising
  • Enable social media features

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our services integrate with third-party platforms including:

  • Social media networks (Facebook, LinkedIn, etc.)
  • Analytics and tracking services
  • Payment processing providers
  • Cloud hosting and storage services

These services have their own privacy policies governing data use.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

11. Children's Privacy

NetCrafts services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

12. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

  • Email notifications to registered users
  • Prominent notices on our website
  • Updates to the "last modified" date

13. Contact Us

For questions about this privacy policy or our data practices, contact us at:

NetCrafts Privacy Team
Kevin Dawt Maung, CEO
6824 Jamestown St
Midland, TX 79706-0000
Email: ceo@netcrafts.tech
Phone: +1 (219) 837-5064

We will respond to privacy inquiries within 30 days of receipt.